These general conditions govern sales made on the website https://www.magicspeaker.fr/en/, operated by:
- CEILINGO
- ZA Legrand, 10 rue des artisans, 31140 Pechbonnieu, France
- Tel: +33 (0)5 61 35 93 36
- Email: contact@ceilingo.fr
- SIRET: 799 787 288 00023 - NAF: 6201Z
- LLC with a capital of €10,200 - RCS Toulouse: 799 787 288
Article 1 - Purpose
These conditions aim to define the rights and obligations of the parties within the framework of the online sale of insulation, heating, and sound products.
Article 2 - Prices
Prices are indicated in euros, including VAT, excluding shipping costs. All orders are payable in euros. In case of an order from abroad, customs duties or taxes may apply and are the responsibility of the customer.
Article 3 - Orders
Orders can be placed on the site www.ceilingo.fr or by phone. CEILINGO reserves the right to refuse any order in case of payment or stock issues.
Article 4 - Validation of your order
The validation of an order implies acceptance of the GTC. A summary is sent by email in PDF format. Payment validation marks the beginning of preparation.
Article 5 - Payment
Payment is made by credit card via secure platforms (PayPal, Stripe, Payplug) or by bank transfer. The debit is immediate. In case of payment by check, the order is processed after receipt and validation of the check.
Article 6 - Withdrawal
You have 14 days to exercise your right of withdrawal. Returns must be made in their original condition. Return costs are your responsibility. Some exceptions apply, especially for personalized products.
Article 7 - Availability
Products are offered within the limits of available stocks. In case of unavailability, the order is canceled and not billed.
Article 8 - Delivery
Delivery is made to the address indicated when ordering. In case of delay, you will be informed by email. It is important to check the condition of the products upon receipt and report any anomaly on the carrier's delivery slip.
Article 9 - Warranty
Our products are covered by the legal warranty of conformity and hidden defects. Any claim must be sent to: contact@ceilingo.fr within 30 days.
Article 10 - Liability
CEILINGO cannot be held responsible in the event of non-compliance with the legislation of the country where the products are delivered, nor in the event of misuse or Internet network issues.
Article 11 - Applicable law
These GTC are subject to French law. In case of dispute, only French courts will be competent.
Article 12 - Intellectual property
All elements of the site are the property of CEILINGO. Any reproduction is strictly prohibited without prior authorization.
Article 13 - Personal data
Personal data is collected for order processing and may be transmitted to our logistics partners. You have a right of access, rectification, and opposition.
Article 14 - Archiving
CEILINGO archives order forms and invoices on a reliable medium. These records constitute proof of transactions.
Last update date: March 23, 2025